Car accident scene

Car & Motor Vehicle Accidents

What to do, what to know, and how we help — from the moment of impact.

The First 72 Hours: What to Do Right Now

1

Get medical attention immediately

Even if you feel fine. Adrenaline masks pain. Soft tissue injuries, concussions, and spinal issues often don't show symptoms for hours or days.

2

Document everything

Photos of the scene, damage, injuries. Get the police report number. Exchange insurance info with all parties.

3

Don't give a recorded statement

The other driver's insurance company will call you. You are not obligated to give them a recorded statement. Politely decline until you've spoken with an advocate.

4

Contact Accident Care Group

We'll connect you with appropriate medical providers and help navigate your insurance coverage — at no out-of-pocket cost to you.

Why You Shouldn't Just Use Your Health Insurance

After a car accident, many people make the mistake of simply using their regular health insurance to treat their injuries. Here's why that can be a problem:

  • Your health insurer may place a lien on any future settlement, meaning they get paid back first.
  • You may face high copays and deductibles for injuries that weren't your fault.
  • Accident-related coverage (Med-Pay, PIP) exists specifically for these situations and often covers 100% of treatment costs.

Med-Pay & PIP: What They Are and Why They Matter

Medical Payments Coverage (Med-Pay) and Personal Injury Protection (PIP) are built into most auto insurance policies. They cover medical expenses regardless of who was at fault.

  • Med-Pay covers medical bills, ambulance rides, and sometimes funeral expenses up to your policy limit.
  • PIP may also cover lost wages and essential services you can't perform while injured.
  • These benefits are available immediately — no need to wait for a settlement.

Most people don't know they have this coverage. We help you understand and use what you're already paying for.

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